Sunsynk Connect

3.2
503 reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Sunsynk Connect App has been developed to help you get the most out of your Sunsynk inverter.
It has been specially tailored for the customers and installers.

Using the Sunsynk Connect app with your Sunsynk inverter gives you complete remote control of your system from anywhere in the world!

Real-time Monitoring – The Sunsynk Connect App lets you monitor multiple stats such as energy generation, battery status, grid, and load statistics.

Change Settings Remotely - You can control all settings on the inverter from your mobile phone or PC without having to visit the inverter in person.

Sharing Plant Connection - Customers can share their connection with their installer, permanently or temporarily.
If they need help with any settings or configuration on their system, or if the installer needs to run any diagnostic checks, there is no need to visit site. The customer can share their plant connection and the installer can run any diagnostics / make any configuration changes from their own account.

Octopus Agile Intergration - UK users can use the Live Price feature, using this you can look at the live prices provided by Octopus Energy and amend your charge and discharge prices with those figures in mind.

Reporting – Users can generate detailed reports and export them to a PDF file. You can generate reports an that day, week, month, and year, or you can create custom reports.

Events / Alerts – The Sunsynk Connect app will notify you if there are any events such as any warnings or faults or if there is any sudden loss in power.
Updated on
Apr 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location and Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
487 reviews
Richard Watts
March 18, 2024
Not sure what happened recently, but all my settings were reset and I had to redo them. The settings are not working from the app on the phone and do not save. I am currently at work and trying to set it to export as my battery is full, but whatever change I make on the phone, reverts back when I reopen the app. I will now have to manually set them when I get home after 6pm at which time the sun will have gone in and I will have missed out on several hours and KW of export. Please sort
3 people found this review helpful
Did you find this helpful?
yearzero57
April 18, 2024
My main gripe is the app's connectivity issues. When the servers are being unresponsive or are delayed, which is far too often, the app is completely useless. Having a local connection would be a massive improvement over waiting on data to go from my inverter to the servers, which I assume are in China, then back to the app with a 5 minute delay (at the best of times). Edit: Also, we're forced to login again a ridiculous amount. Lastly, it's apparent each update introduces more bugs.
10 people found this review helpful
Did you find this helpful?
Robert Maritz
March 8, 2024
Decent app with good potential. A few suggestions: 1. Please fix the notifications not working, as many users have mentioned. 2. Add a notification for when the power is restored after an outage. 3. Fix the zooming/scrolling on the graph. Edit: the notifications still aren't working properly. Every couple of days or so the notifications stop, and I have to log out, clear the cache and log back in again. Edit 2: This app has gone from ok, to bad, to extremely poor. Please fix it ASAP.
66 people found this review helpful
Did you find this helpful?

What's new

fixed bug

App support